The buttons are lovely and despatched quickly. But Royal Mail took over 2 weeks to deliver them.
Amazing service, sourcing the right fabric and very quick dispatch - thank you
Shipping policy
We will process your order as quickly as possible. During busy periods it may take 2 working days for your order to be dispatched. Postage is combined on multi-item orders.
UK Postage
Postage starts at £2.25
Standard 2nd Class Royal Mail delivery estimate 2 - 3 working days from dispatch
1st Class Royal Mail (Upgrade) delivery estimate 1 - 2 working days from dispatch
Next Day by 1pm (Upgrade) delivery by 1pm the following working day after dispatch (not including Saturday or Sunday)
Parcels (i.e. bisque or rolls of piping) will be sent with Evri with a delivery estimate of 2 - 3 working days
Most UK domestic orders will be shipped to you using Royal Mail 2nd Class postage. Upgrades of 1st Class postage and next day guaranteed by 1pm (from date of dispatch) are available at an additional cost. Items such as rolls of piping or kits will be shipped using Evri as standard and upgrades for different postal services will be available at an additional cost.
European Shipping
Postage starts at £5 Standard International Postage delivery estimate is 1 - 2 weeks
European International orders are shipped via Royal Mail International Standard. An upgrade to International Tracked is available at an additional cost.
US Shipping
Since the US Administration announced that it's ending the de minimis exemption for tariffs we have switched to only sending out items using tracked services. Postage starts at £11.50 with a delivery estimate of 1 - 2 weeks.
We will collect customs duties at checkout to avoid delays in customs
Canadian and Australian Shipping
Postage starts at £10 International tracked postage delivery estimate is 1 - 2 weeks
Canadian, Australian and New Zealand orders are shipped via Royal Mail International Tracked. A tracking number will be entered onto your order once it is marked as dispatched and the progress of the item(s) through the postal system can be seen by clicking this number which will redirect you to the Royal Mail website.
For overseas customers, if you would like a quicker shipping option please contact me with your location and a brief description of what you would like to purchase (so I can have an idea of weight and size of the parcel) and I will endeavor to obtain a competitive quote with a courier.
Customs and import taxes
With the exception of US customers, buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.